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Description: Peer Partners have become a requirement for many public funded systems’ whether, the services are funded by; Child Welfare, Justice, Probation, Health and/or other departments of government. Peer Partners Children Services has increasingly become a best practice in recognition that lived experience offers a unique benefit to clients and their family. Moreover, many of these systems’ reform efforts, transformations, promising practices, and initiatives identify this role as a critical elemen

Core Competencies Peer Partners Children Youth and their Families Services For over 15 years the County of San Diego Children s Behavioral Health Department has supported Peer Partners as direct service providers in Children Youth and Family services. Peer Partners have become a requirement for many public funded systems whether the services are funded by Child Welfare Justice Probation Health and or other departments of government. Peer Partners Children Services has increasingly become a best practice in recognition that lived experience offers a unique benefit to clients and their family. Moreover many of these systems reform efforts transformations promising practices and initiatives identify this role as a critical element to improved outcomes. After 14 years of capturing lessons learned from the San Diego State and National experiences of Peer Partners training was developed specifically designed for building the competencies and skills of the Peers Partners. The Family & Youth Roundtable developed Peer Partners Standard of Practice and Core Competencies in 2002. May 15 2015 Core Competencies BACKGROUND Peer Partners Children Youth and their Families Services For over15 years the County of San Diego Children s Behavioral Health Department has supported Peer Partnersi as direct service providers in Children Youth and Family services. Peer Partners have become a requirement for many public funded systems whether the services are funded by Child Welfare Justice Probation Health and or other departments of government. Peer Partners Children Services has increasingly become a best practice in recognition that lived experience offers a unique benefit to clients and their family. Moreover many of these systems reform efforts transformations promising practices and initiatives identify this role as a critical element to improved outcomes. Peer Partners develop knowledge of each of the system they help families navigate such as Probation child welfare special education prison system and behavioral health. This coupled with their knowledge of community resources and network helps facilitate linkages self-sufficiency and hope with their clients family. While many public systems and community based organizations have integrated these positions into their agencies and programs it is also recognized that we have the responsibility to provide Peer Partners with proper orientation training support networks and supervision. Following the principles of trauma informed practice we recognize that Peer Partners may have their own experiences that are valuable in working with clients. At the same time it An integrated shared vision encompasses the health and happiness of children and families in general. The focus of the work is on improving the public service system because of the critical role played by public services in meeting the needs of children youth and families. The public service system plays a vital role in assisting individual children youth and families to achieve health happiness and success and in turn promoting the health of the community at large. Public service system is a broad descriptor including publicly administered agencies (for example schools physical health developmental disability services CalWORKs Child Welfare probation mental health alcohol and drug services and so forth) as well as private agencies faith communities funded by and or working in concert with public agencies Core Competencies 1 Family & Youth Roundtable of San Diego County for HHSA BHS CYF Liaison May 15 2015 is recognized that they may be at different stages of their own healing. Therefore best practice calls for ongoing support mentoring coaching and supervision. While agencies are moving toward integration feedback from Peer Partners indicate that they are few in numbers may feel isolated within an agency and can benefit from ongoing professional development and training external to their agency. ADVANCING BEST PRACTICE AND CORE COMPETENCIES After 14 years of capturing lessons learned from the San Diego State and National experiences of Peer Partners training was developed specifically designed for building the competencies and skills of the Peers Partners. The Family & Youth Roundtable developed Peer Partners Standard of Practice and Core Competencies in 2002. The curriculum is based on local state and national best practices incorporating feedback from clients receiving services Peer Navigators and the San Diego community. Additionally FYRT work closely with system partners to include critical information such as laws regulations and mandates. Since then the Standard of Practice and Core Competency has received academic review equaling six units and has been nationally recognized. Core Competencies CORE COMPETENCIES The following pages contain the Core Competencies for all levels of Peer Partner engagement from pre hire to leadership roles. The competencies should be enforced regardless of funding provisions as the fundamental role of a Peer Partner is to serve children youth and their families. 2 May 15 2015 Interview - Pre Employment Customer Orientation The ability to demonstrate concern for fostering one s clients system and community representatives. Personal Credibility Demonstrated establishment that one is a peer and is perceived as a peer responsible reliable and trustworthy. Technical Expertise The ability to demonstrate depth of knowledge and skill in navigating public systems and community resources Core Competencies Peer Navigator Competencies Level One Establishing Focus The ability to develop and communicate goals in support of client and systems. Providing Motivational Support The ability to enhance others commitment to the work. Empowering Others The ability to convey confidence in clients ability to be successful especially at challenging new tasks delegating significant responsibility and authority allowing clients freedom to decide how they will accomplish their goals and resolve issues. Developing Others The ability to work with others and coach them to develop their capabilities. Written Communication The ability to express one clearly and concisely documenting clients goals and actions taken to achieve the goals. Interpersonal Awareness The ability to notice interpret and anticipate others concerns and feelings and to communicate this awareness empathetically. 3 Family & Youth Roundtable of San Diego County for HHSA BHS CYF Liaison May 15 2015 Influencing Others The ability to gain others support for ideas and solutions. Building Collaborative Relationships The ability to develop maintain and strengthen partnerships with others who can provide information assistance and or support. Initiative Identifying what needs to be done and doing it before the situation requires it. Fostering Innovation The ability to develop or support the introduction of new and improved method or approaches. Results Orientation The ability to focus on the desired result of one s own or one s client s goals setting challenging goals focusing effort on the goals and meeting or exceeding them. Self Confidence Faith in one s own ideas and capability to be successful. Stress Management The ability to keep functioning effectively when under pressure and maintain self-control in the face of trauma hostility or provocation. Flexibility Openness to different and new ways of doing things willingness to modify one s preferred way of doing things Core Competencies 4 May 15 2015 Peer Navigator Competencies Level Two Strategic Thinking The ability to analyze with the clients their strengths and weaknesses in order to co-develop tools strategies and or resources . Innovative Orientation The ability to look for and seize opportunities willingness to take calculated risks to achieve goals. Thoroughness Ensuring that one s own and others work and information are complete and accurate carefully preparing for meetings and presentations following up with others to ensure that agreements and commitments have been fulfilled. Core Competencies Peer Navigator Competencies Level Three Fostering Teamwork As a team member the ability and desire to work cooperatively with others on a team as a team leader the ability to demonstrate interest skill and success in getting groups to learn to work together. Managing Change The ability to demonstrate support for innovation and for organizational changes helping others to successfully manage change. Forward Thinking The ability to anticipate the implications and consequences of situations and take appropriate action to be prepared for possible contingencies. Conceptual Thinking The ability to find effective solutions by taking a holistic abstract or theoretical perspective. Decisiveness The ability to make difficult decisions in a timely manner. 5 i Peer Partner person that has received public funded services from an agency that serves Children Youth and or their families.